Refund policy
Return requirements
Return eligibility depends on the item purchased.
- Request your return within 14 days of delivery.
- Eligible items must be unworn or unused, with tags attached, and in the same condition and original packaging as received, unless our return instructions state otherwise.
- Customers are responsible for arranging return shipping and paying all return shipping costs.
- Final-sale items cannot be returned.
We may reduce your refund if an item has been used, damaged, or handled more than necessary.
Requesting a return
Log in to your account to start your return request.
If approved, we will explain how and where to send your package. Items sent back without first requesting a return will not be accepted.
Return and cancellation requests are subject to this policy and your rights under applicable law.
Damaged or incorrect items
Please check your order when it arrives. Contact us immediately if an item is defective, damaged, or different from what you ordered.
Items that cannot be returned
Some items may be excluded from returns, as stated in this policy, on the product listing, on our website, or in-store at the time of purchase.
Contact us if you are unsure whether an item can be returned.
Exchanges
Contact us before returning your item to discuss exchange options.
Refunds
After receiving and inspecting your return, we will let you know whether your refund is approved.
Approved refunds will go to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If your refund has not appeared within a reasonable time after approval, please contact us.
Your consumer rights
This policy does not limit your rights under applicable consumer protection laws, including rights concerning items that are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact us
For cancellations, returns, exchanges, or damaged-item inquiries, email: